South Africa’s Premier Web Hosting – Fast, Reliable and Secure.

Yes. We provide fast support 24x7x365.

Yes, your hosting comes packed with the world’s number one control panel, DirectAdmin. You can read more about cPanel here.

Yes, you can upgrade at any time. If you are upgrading from Shared Hosting to Business Hosting, we will need to migrate your account to a different server and will arrange a convenient time to do this for you with minimal downtime.

Accounts will be set up immediately after payment. You should receive a welcome email with instructions on getting started within a few minutes after making your payment.

We offer extremely competitive pricing on domain names that is often much cheaper than at other registrars. If you prefer, you can still host with Risimatihost and keep your domains at any registrar you choose.

Yes. All our plans come with an unlimited number of parked or alias domains.

Our multi-domain plans use one control panel login, and so while they are perfect for hosting a number of your own sites, they are not suited for reselling, and we don’t permit them to be used in this way. If you are looking to resell hosting or provide hosting to others, our reseller packages are more suitable and provide a much more robust solution for providing space to 3rd parties.

Yes, we provide a no quibble 30-day money back guarantee on any hosting fees. If you registered or transferred a domain name, th,ese fees are non-refundable but you would be able to use your domain with any other provider. If you received a free domain with your plan, we will refund all your fees less our standard fee to register the domain that you received for free.

We accept Visa, MasterCard, American Express, and PayPal. We do not support automated recurring billing via PayPal so if you are paying month-to-month, we would strongly recommend using a credit or debit card.

You can pay monthly or for 1, 2 or 3 years up front. If you decide to pre-pay, we give you some great discounts on our ongoing pricing. A one year prepayment gives you 2 free months, a 2 year prepayment gives you 6 free months and a 3 year prepayment gives you a whole year free!

Yes. Our SiteBuilder comes complete with a shopping cart suitable for most small businesses with a small range of products. If you’re looking to set up an advanced e-commerce store we would recommend looking at our Magento or Prestashop packages.

Yes you may set up any software that runs on PHP/MySQL or Perl. We additionally have an application catalogue that will allow you to install over 300 commonly used applications in a few seconds.

It’s true that some hosts claim to offer ‘unlimited’ space. The reality is that unlimited space is actually nothing more than a marketing gimmick – the host will have a large number of other restrictions in place which will prevent you from actually using an very large amount of disk space. We prefer to be up-front about disk allocations, with no sneaky surprises. Our focus is on quality, and we invest heavily in ensuring that our hosting platform is the best possible. We use highly available SSD block storage – it’s significantly faster than traditional SATA based storage, or even standalone SSD drives. We store your data three times for full redundancy, in addition to taking backups.

The truth is, you probably don’t need ‘unlimited’ disk space. Over 95% of sites we host on our shared platform use less than 10GB, so our plans are usually more than adequate for most needs. If your priority is for unlimited space, hosts that offer this usually do so using cheap disks, and often have overcrowded servers. We always want our focus to be on quality, and ensuring that our customers always enjoy the best possible speed and reliability for their websites.

We take an automatic backup on a daily basis for all accounts. Customers on our Startup and Performance plans can restore files directly from these backups via your control panel, as well as initiate on-demand snapshots of their account.

The automated backups we take are strictly speaking for the purposes of full server restoration, and as per our terms, we do not guarantee the availability of these backups. We would therefore recommend that customers purchase our professional backup solution, CodeGuard, which will take a daily backup and enable you to automatically restore your site or individual files as needed. CodeGuard can be added during the order process.

Our servers have high end Intel Xeon processors (8+ cores) with at least 32GB RAM. The drives are configured in a RAID array, which provides for protection in the event of drive failure as the data is distributed across multiple disks. In most drive failure instances, we are able to replace the faulty disk without even taking the server offline.